Message from BBB:
Good afternoon Mario,
First
off, I would like to congratulate you personally on winning the Torch
Award. Winning this award definitely shows what a great owner &
company you are and the great work you accomplish for your consumers.
It
was very hard not being able to tell you that you won, but keeping it a
surprise from you, was even better. When I saw your reaction, it made
my day.
The
reason why it 1997 was indicated, was because we need to take the year
your company started, not the owner personally. I had 1977 but it was
corrected to 1997 by my Operations Manager, because this is the date we
have on file for the establish date for Quality Moving & Packing. We
can’t use experience in the industry as a start date. I didn’t know it
was changed until it was read out loud.
This
is the first year that I take care of the Torch Awards, and receiving
emails like yours below, makes the hard work I put into the event even
better for me. I’m so happy for you. Alex and the staff at Quality
Moving & Packing. Loving what you do is one thing, but winning an
award for all the hard work you provide, is such an accomplishment.
Congratulations Mario. I’ve happy you were able to make it and accept
this wonderful award.
I
would also like to clarify, that a company can’t win 2 years in a row.
Since you won this year, you can apply to win the award again for the
2015 Torch Awards. D.S. Plumbing won in 2011 & 2013. But you can
definitely come to the event and cheer on other companies next year.
I will keep you informed on when the Ottawa Citizen will be running the ad for the Torch Awards winners.
Take care Mario. I’m so happy for you and your team at Quality Moving & Packing!
Have a good afternoon.
Regards,
Lindsay Lavallée
Better Business Bureau
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