Message from BBB: Good afternoon Mario, First off, I would like to congratulate you personally on winning the Torch Award. Winning this award definitely shows what a great owner & company you are and the great work you accomplish for your consumers. It was very hard not being able to tell you that you won, but keeping it a surprise from you, was even better. When I saw your reaction, it made my day. The reason why it 1997 was indicated, was because we need to take the year your company started, not the owner personally. I had 1977 but it was corrected to 1997 by my Operations Manager, because this is the date we have on file for the establish date for Quality Moving & Packing . We can’t use experience in the industry as a start date. I didn’t know it was changed until it was read out loud. This is the first year that I take care of the Torch Awards, and receiving emails like yours below, makes the hard work I put into ...